Welcome to Toponechoice Shop ("we," "our," or "us"). Protecting your personal information is important to us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from www.toponechoice.com (the "Site"). By using our Site, you agree to the practices described in this Policy.

1. Information We Collect

We collect information that helps us provide our services, process orders, and improve customer experience. We do not collect unnecessary sensitive data (such as religious beliefs or racial identity).

1.1 Information You Provide Directly

This may include:

Account / Order Information: name, email, phone number, billing address, shipping address, and order details.

Customer Support: messages, inquiry details, or feedback.

Newsletter Subscription: email address (optional).

1.2 Information Collected Automatically

When you browse the Site, we may collect:

IP address, browser type, device type, operating system, time zone.

Pages viewed and navigation patterns.

Used only to improve website performance and user experience.

Payment Information

We do not store or receive your full credit card details.

Payments are handled securely by PCI DSS–compliant processors (e.g., PayPal, Stripe).

We may receive:

Transaction ID

Payment method (e.g., Visa, PayPal)

2. How We Use Your Information

We use your information to:
Process and fulfill orders
Communicate regarding your order status
Improve our website and customer experience
Provide customer support
Send marketing emails (only if you have opted-in)

You may unsubscribe from marketing emails at any time by clicking "Unsubscribe" in the email footer.

3. Legal Basis for Processing (For EEA Users)

If you are located in the EEA, we process your information based on:
Consent
Contractual necessity
Legal obligations
Legitimate business interests

4. Your Rights

Depending on your location (e.g., under GDPR or California CPRA), you may request to:

Access your data
Correct inaccurate data
Delete your data ("Right to Be Forgotten")
Restrict or object to data processing
Receive your data in portable format
To submit a request:
Email info@toponechoice.com with subject "Data Request -[Your Name]".

We respond within the timelines required by law.

5. Data Security

We use industry-standard security practices:
SSL encryption for data transmission
No storage of full payment card numbers
Secure servers and regular security monitoring
We encourage you to use a strong, unique account password.

6. Cookies

We use cookies to:
Keep products in your cart
Remember user preferences
Analyze website usage (Google Analytics with IP anonymization enabled)
You may disable non-essential cookies in your browser settings.
Disabling essential cookies may limit website functionality.

7. Sharing Your Information

We do not sell your personal information.
We may share data only with trusted service providers who help us operate our business:
Category Provider Purpose
Payment Processors  PayPal / Stripe Process secure payments
Shipping & Logistics DHL, UPS, FedEx Deliver orders
Email Service Mailchimp Send order updates & newsletters
Analytics Google Analytics Improve site performance
All third parties are required to protect your information.

8. Data Retention

 We retain personal information only as long as necessary to:

Process orders
Comply with tax and legal obligations
Provide customer support
You may request deletion of your account anytime.

9. Children’s Privacy

Our Site is not intended for children under 13 (U.S.) or 16 (EEA).

We do not knowingly collect children’s personal data.

If you believe a child has submitted data, contact us at info@toponechoice.com and we will remove it promptly.

10. Data Controller

Toponechoice Co., Ltd.

Email: info@toponechoice.com

Phone / WhatsApp: +1 458 329 1042

11. Changes to This Policy

We may update this Policy periodically. The revised Policy will be posted on this page with a new "Last Updated" date.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us at:
info@toponechoice.com.

Effective Date: November 6, 2025
Last Updated: November 6, 2025